Privacy Policy

GDPR Privacy Policy

This the privacy policy for Charlotte Lowe Psychological Services (CLPS). We are committed to ensuring your privacy is protected and this policy defines how we collect and process any information from you in relation to the use of this website and any services provided therein.

Data is collected and stored in compliance with the EU General Data Protection Regulation (GDPR) and, unless we are obliged by law to do so, your data will not be disclosed to any third parties.

Information We Collect

We only collect data that is necessary to provide you with the best possible service. If you contact us, we will only save your name and any contact details provided by you.

If you make a booking with CLPS for training, we will collect data necessary to confirm the details of your booking including name, email address, postal address, mobile number and any other relevant information relating to the booking that is required.

Your Data Rights

You have the right to request details of the personal data we hold about you (please contact us using the details provided on the website and we will provide you with a full list of any data we hold about you).

You have the right to withdraw your consent for us to retain your data at any point. Upon receipt of your instruction we will delete your data after 180 days (the 180-day retention period is to enable us to respond to any Court authorised request from government or law enforcement officials for its disclosure). You have the right to lodge a complaint regarding our collection, retention or use of your Data with the UK Information Commissioners Office (ICO).

Security

We are committed to ensuring that your data is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure all data collected online.